Terms and Conditions
Last updated: June 30, 2026
Welcome to Cintia Álvarez Immigration Consulting (“we,” “our,” or “the firm”). By accessing and using the website www.cintiacav.com, you are deemed to have accepted these Terms and Conditions. If you do not agree with them, we recommend that you do not use this website or our services.
1. Services Offered
We provide Canadian immigration consulting services to individuals, couples, families, temporary workers, and companies seeking guidance on the immigration process to Canada.
Our services may include:
• Immigration consultations.
• Evaluation of immigration options.
• Reviewing and preparing applications.
• Representation before Immigration, Refugees and Citizenship Canada (IRCC), Employment and Social Development Canada (ESDC), or other relevant authorities, as appropriate.
Important: We do not guarantee the approval of any immigration application. All decisions are made solely by the Government of Canada.
2. Use of the Website
By using this website, you agree to:
• Do not use the content for illegal or unauthorized purposes.
• Do not copy, reproduce, distribute, or modify the content without prior written authorization.
• Provide accurate, complete, and up-to-date information when using contact forms, making reservations, or communicating through any other means.
We reserve the right to restrict access to the site to anyone who violates these terms.
3. Intellectual Property
All content on this website, including text, images, logos, graphics, design, and other materials, is the property of Cintia Álvarez Immigration Consulting, unless otherwise indicated, and is protected by applicable intellectual property laws.
Reproduction, distribution, or use of this material is prohibited without prior written authorization.
4. Payments and Refunds
Consultation and service fees are subject to change without prior notice.
Consultations are generally paid for in advance through our reservation system. The cancellation, rescheduling, and refund policies will be those indicated at the time of booking and, where applicable, in the service agreement signed with the client.
For representation services or application preparation services, the payment terms, scope of service, and refund policy will be set forth in the corresponding service agreement.
5. Limitation of Liability
We are not responsible for:
• Decisions made by IRCC, ESDC, CBSA, or other government authorities.
• Delays caused by government processing times or by third parties.
• Consequences resulting from incomplete, incorrect, or false information provided by the user or customer.
• Technical issues that affect access to or the operation of the website.
Use of this website does not create a professional relationship between the consultant and the client. Such a relationship is established solely through the signing of a service agreement and, where applicable, the payment of the applicable fees.
6. Protection of Personal Data
Personal information provided through this website, our reservation system, email, or other means will be handled in accordance with our Privacy Policy.
By using this website or contracting our services, you agree to the processing of your data in accordance with this policy.
7. Changes to These Terms
We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on this page along with the date of the last update.
Continued use of the site following such modifications constitutes acceptance of the updated terms.
8. Contact
If you have any questions about these Terms and Conditions, please contact us:
Cintia Álvarez, RCIC
Email: info@cintiacav.com
Canada: +1 (647) 642-8003
Mexico: +52 (333) 830-2778

