Privacy Policy

Last updated: JUNE 2026

Cintia Alvarez Villasenor, RCIC is committed to protecting the privacy and security of the personal information of our clients, prospective clients, and visitors to the website www.cintiacav.com. This Privacy Policy describes how we collect, use, protect, and share your information.

1. Information We Collect

We may collect the following types of information:

1.1 Information may be collected when you fill out contact forms, schedule a consultation, request an immigration assessment, or contact us by email or phone.

· Full name

· Email address

· Phone number

· Information about your immigration case

· Documents required for immigration evaluations or procedures

1.2 Information Collected Automatically

When you browse our website, we may collect technical information, such as:

· IP Address

· Browser and device type

· Pages visited and time spent browsing

· Cookies and similar technologies (see Section 5)

2. How We Use Your Information

We use your information for the following purposes:

· Provide our immigration consulting services

· Process and evaluate immigration applications

· Answer questions and provide advice

· Comply with legal and regulatory requirements

· Improve the user experience on our website

3. Data Protection

We implement physical, electronic, and administrative security measures to protect your information from unauthorized access, loss, or misuse.

4. Sharing Information with Third Parties

To provide our services, we may use third-party providers who help us operate our website, manage reservations, process payments, and handle electronic communications. These providers may have limited access to the information necessary to provide these services and are subject to their own privacy policies and security measures.

These providers may include web hosting services, appointment scheduling platforms, payment processors, and email providers. We currently use providers such as Squarespace, Acuity Scheduling, Stripe, and Google Workspace to operate certain aspects of our services.

We do not sell or share your personal information with third parties, except in the following cases:

  • With government agencies, such as Immigration, Refugees and Citizenship Canada (IRCC), when necessary for the processing of your case.

  • With service providers who assist us with technical and administrative operations, under strict confidentiality agreements.

  • When required by law or a court order.

5. International Data Transfer

Due to the international nature of immigration services, personal information may be stored or processed in different jurisdictions, including Canada, Mexico, and other countries where our service providers operate. By using our services, you agree that your information may be transferred and processed in accordance with the applicable laws in those jurisdictions.

6. Retention of Information

We retain personal information only for as long as necessary to provide our services, comply with legal, regulatory, and professional obligations, or as required by the rules applicable to Registered Canadian Immigration Consultants (RCICs).

Once the information is no longer needed for those purposes, it will be deleted or stored securely in accordance with our legal and professional obligations.

7. Use of Cookies and Similar Technologies

Our website may use cookies to improve your browsing experience and collect data on how the site is used. You can manage or disable cookies in your browser settings. We retain personal information only for as long as necessary to provide our services, comply with legal, regulatory, and professional obligations, or as required by the rules applicable to Registered Canadian Immigration Consultants (RCICs).

8. User Rights

Depending on applicable law, you may be entitled to:

  • Access the personal information we hold about you.

  • Request the correction or update of inaccurate or incomplete information.

  • Request the deletion of your personal information when permitted by law.

  • Withdraw your consent for certain uses of your information, where applicable.

  • Request information about how we collect, use, and protect your personal data.

To exercise any of these rights, please contact us at info@cintiacav.com. We will respond to your request in accordance with applicable law and our professional and regulatory obligations.

9. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal or regulatory requirements.

The updated version will be posted on this website with the corresponding last update date. We recommend that you check this page periodically.

10. Professional Relationship and Use of the Website

Submitting information through this website, contact forms, emails, or consultation requests does not automatically create a client-consultant professional relationship nor does it constitute acceptance of representation by Cintia Álvarez Immigration Consulting.

The professional relationship between the client and the consulting firm will be established only after both parties have entered into a written service agreement, where applicable.

11. Contact

If you have any questions about this Privacy Policy, you can contact us at:
info@cintiacav.com

+(52) 333-830-2778
+ (1) 647-642-8003